Collection and Use of Your Personal Information
For all visitors to its Site, the Company collects general data pertaining to each Site visitor, such as the visitor’s IP address, operating system, browser type and version number, and the web pages viewed. This information is aggregated with all other visitor information.
The Company also collects personal information, which means information by which specific individuals can be identified, including by name, identification number, mailing address, e-mail address, and other personal characteristics or attributes. The Company will process personal information collected from you fairly and lawfully and will not use such personal information for purposes that are incompatible with the purposes it was requested and received. For example, the Company will use your personal information to respond to your questions; to help us to improve our websites and your online experience; to provide you with information about our products and services; to transact business with us; for credit checks, collections and related billing or credit purposes; and as otherwise allowed by law.
In addition to personal information you provide to us through this Site, you may provide financial information to us for the purpose of extending credit to you. This data is only used to evaluate your credit worthiness and is reviewed periodically as long as your account is active. It is shared with financial institutions as a normal course of doing business. Your account status and payment history is also reported to various credit reporting agencies.
Sharing Your Personal Information
The Company may share your personal information within our organization, with any Company affiliate, or with authorized third parties (e.g., business partners, suppliers and financial institutions) as described in this policy. We may also disclose information in response to subpoenas, governmental requests or other legal process or to otherwise protect our legal or contractual obligations. We will not sell or otherwise transfer your personal information without your approval.
The Company provides customers with promotional announcements relating to its products or services. These announcements can be stopped at any time by selecting the opt-out feature at the bottom of the e-mail. We do not sell these e-mail lists to any of our business partners for any reason.
Communication Preferences and Reviewing Your Personal Information
You can manage your communication preferences by sending an e-mail to QC@themortgagehouse.com or sending a letter to the mailing address below. When contacting us please include your name, email address, and the details of your request.
Security of Your Personal Information
The Company uses a combination of industry standard security measures to protect your personal information from loss and misuse. We use security measures that comply with federal law, including computer safeguards and secured files and buildings.
How to Contact Us
You can contact the Company by sending an e-mail to QC@themortgagehouse.com or sending a letter to the mailing address listed below. Please include your contact information, name of the Company web site or service, and a detailed description of your request or privacy concern.
The Mortgage House, Inc.
6351 Owensmouth Ave, Suite #102
Woodland Hills CA 91367
Attention: Quality Control
Last Update: April 4, 2013